Who we are
Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service.
Our team members are the heart and soul of our business.
Our team’s guiding principles are integrity, respect, teamwork, achievement and innovation. Our guiding principles are the keys to our culture and to achieving our vision.
We pursue sustainability within our operations by striving to make them socially responsible and environmentally aware and economically viable.
We engage with the communities in which we operate and live and we actively contribute to causes and organisations that benefit these communities.
We seek to lessen our environmental impact in ways that are measurable including: achieving better and more efficient use of resources; ensuring our suppliers operate sustainably and ethically; encouraging and educating customers about environmentally friendly alternatives; and focusing on the “reduce, re-use and recycle” waste management principles.
We value our team members’ contributions, recognise and reward their efforts and provide a fun, satisfying and safe workplace.
By living our values and operating sustainably, we will continue to “build the best” and earn the right to serve our customers tomorrow and into the future.
Australia & New Zealand
Bunnings is the leading retailer of home improvement and outdoor living products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of large warehouse stores, smaller format stores, trade centres and frame and truss sites, Bunnings caters for consumer and commercial customers. Revenue across the 2019 financial year totalled $13.1 billion. As at 30 June 2019 there were a total of 377 trading locations made up of 267 warehouses, 75 smaller format stores and 32 trade centres, along with three frame and truss centres operating across Australia and New Zealand. At 30 June 2019 we employed over 44,000 team members.
The “Bunnings Warehouse” brand has been built on three strategic pillars.
Our lowest prices policy applies to any lower price on an item that is in-stock and available for delivery or collection on the same day from a competitor’s online or physical store in Australia. It applies where our competitor’s price (including GST and delivery charges), is lower than our price. We recognise that despite everything we do to provide our products at the lowest prices we can’t always be the lowest at every instant on everything. So, if you find a competitor’s lower price (including GST and delivery charges) on the same in-stock item that’s available for same-day delivery or collection, we’ll beat it by 10%. Don’t forget this excludes trade quotes, stock liquidations and commercial quantities. Bunnings MarketLink: Products sold directly by Bunnings’ Trusted Sellers through our MarketLink platform are not sold by Bunnings and are not subject to Bunnings lowest prices policy or price guarantee.
Bunnings employs over 44,000 team members. Many of our team members have a trade background and 80% of hours worked in our stores are by permanent employees. This helps us provide customers with expert advice and great service. Bunnings offers free D.I.Y. workshops for adults and children, free trailer hire, same day home delivery, hire shop, special orders, café, children’s playgrounds and ladies nights.
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